Returns & Exchanges
At Tandy Leather, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Contact our customer service team or visit your local Tandy Leather store with your original receipt or order number to begin the return process.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all leather hides, tools, and hardware are protected to prevent damage during transit.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location, or simply hand it to a store associate if returning in person.
Receive Refund or Credit
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing